FREQUENTLY ASKED QUESTIONS

Absolutely. Surgimate integrates with your PM or EHR either using industry standard HL7 messaging or API. Patient demographic, insurance and appointment, data is integrated so your team can securely access the information they need, when they need it, without repeat entry.

Your EHR is designed to store patients’ clinical records, not manage the surgical scheduling process. Surgimate complements your EHR by automating the entire scheduling workflow, significantly increasing efficiency and reducing errors and cancellations. Read our Success Stories to learn more.

Unfortunately not. Surgimate is not a replacement for your PM system. Surgimate integrates with your PM and EHR, capturing and sharing information to eliminate double entry and schedule surgeries more successfully. Surgimate is designed to support your surgical workflow and care coordination.

Web-based application. You can access our secure cloud through any browser. This eliminates the overhead costs of maintaining a server and purchasing database licenses.

Our workflow engine will be customized to meet your practice’s needs. First, the implementation team performs an in-depth workflow analysis based on your current processes. Next, they compile a comprehensive workflow design document to ensure that every part of the system is built in accordance with your requirements. This includes custom checklists, forms, and task / performance reports.

Using Surgimate App. When a change is made by your schedulers, the App automatically updates the surgeon’s schedule on their phone. Surgeons can also use the App to send post-op confirmations and add-on codes in real-time. Surgimate App is available on iOS and Android. Learn more.

Easily. Surgimate integrates with Outlook, and can securely (HIPAA compliant) push your surgeon’s schedule to their MS Outlook Exchange.

Yes. With industry standard HL7 messaging or API, we can import pre- and post-op information from your PMS, and even send surgery schedule information to your PMS.

Our pricing is based on a monthly subscription fee per provider. Contact us and we’ll set up a time to talk.

Absolutely. The software is designed with access control, user authentication for system access, audit and lineage reporting, and security documentation.

Surgimate is custom-designed to meet the needs of your practice and the facilities where your surgeons operate. During the software implementation process, we input and store all your forms in a repository – allowing you to generate fully populated paperwork with the click of a button. If your practice needs to introduce a new form at a later date, you send us the form and we add it to the repository for you.

Sure. We can offer you additional forms, including customized patient letters.

Yes. Many Surgimate clients are physician-owned practices or privately-owned practices with their own ASC. Our reporting tool helps you track surgeries and their locations so you can push more surgeries to your ASC without the administrative hassle.