Patient care and communication

How to Wow Patients with a Customized Patient Letter

How to Wow Patients with a Customized Patient Letter

Why is it vital to learn how to write a customized patient letter before surgery? Patients embark on their surgical journey as soon as they walk through the doors of your office. Every step of the process is important –...

December 17, 2019

For Surgeons Patient care and communication Top tips for surgical practices

What Do Patients Look For In A Surgeon?

Patients are making more empowered choices than ever before. As surgery becomes a more transparent industry, patients are largely looking for certain traits in their surgeons and support staff. This article explores what patients are looking for in a surgeon...

November 28, 2019

Why Annual Check Ups Could Be a Thing of the Past

For Practice Administrators Patient care and communication

Why Annual Check Ups Could Be a Thing of the Past

For many patients, scheduling an annual checkup with our family doctor has always been encouraged. But a growing school of thought says these yearly visits could actually be doing more harm than good. Why Annual Checkups Are A “Thing” Before...

September 19, 2019

Why Personalized Patient Care Needs To Be A Priority

Patient care and communication Top tips for surgical practices

Why Personalized Patient Care Needs To Be A Priority

It’s no secret that patient satisfaction and service in the healthcare industry have long lagged behind many other sectors. Fortunately, the industry is beginning to wake up and, at long last, is paying more attention to personalized patient care. But...

April 29, 2019

Meeting Face-To-Face For Effective Surgery Scheduling

Blog For Surgical Coordinators Patient care and communication Surgery scheduling

Meeting Face-To-Face For Effective Surgery Scheduling

You put a lot of effort into creating a welcoming waiting room, and you make sure that your surgeons are all at the top of their game. But have you also done your best to ensure the most top-notch and...

November 21, 2018

Blog For Practice Administrators Patient care and communication

Is HIPAA Compromising Patient Care?

These days, when it seems we can’t open the news without finding out about another data breach (cue Meta and dozens of data breaches), it’s a relief to know that personal medical data is fiercely guarded by law. The Right...

October 22, 2018

How U.S.-based Surgeons are Giving Back and Helping End Blindness Forever

Blog For Surgeons Patient care and communication

How U.S.-based Surgeons are Giving Back and Helping End Blindness Forever

Sight. We take it for granted. At least, those of us living in the first world do. For anyone living in the developing world, it’s not so simple. There is no quick fix for basic eye problems. Simple issues that...

August 30, 2018

Losing the Paper Weight: Can Software Improve the Patient Experience?

Blog For Practice Administrators For Surgeons For Surgical Coordinators Patient care and communication Trends and technology

Losing the Paper Weight: Can Software Improve the Patient Experience?

Back in the 90s, my cardiologist father once bemoaned that administration and accountability had replaced what he considered to be the fundamentals of medicine: The care and healing of patients, face to face. Thirty-odd years later, the administrative requirements and...

March 28, 2018

How Schedulers Can Help Reassure Patients Who Are Uncertain About Surgery

Blog For Surgical Coordinators Patient care and communication

How Schedulers Can Help Reassure Patients Who Are Uncertain About Surgery

You can’t have surgery without a surgeon, but without a sympathetic support team, there would be a lot less surgery taking place. It’s this support team – especially the schedulers – that helps patients who are feeling hesitant about having surgery...

September 18, 2017

How To Implement Digital Patient Engagement Tools

For Practice Administrators Patient care and communication Trends and technology

How To Implement Digital Patient Engagement Tools

Technology is changing all aspects of modern medicine. Today’s doctors are using technology to track recoveries, offer support after surgery, and increase communication with their patients. By leveraging technology in patient engagement tools, doctors are increasingly connecting with their patients in...

August 24, 2017

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Category: Patient care and communication

How to Wow Patients with a Customized Patient Letter

What Do Patients Look For In A Surgeon?

Why Annual Check Ups Could Be a Thing of the Past

Why Personalized Patient Care Needs To Be A Priority

Meeting Face-To-Face For Effective Surgery Scheduling

Is HIPAA Compromising Patient Care?

How U.S.-based Surgeons are Giving Back and Helping End Blindness Forever

Losing the Paper Weight: Can Software Improve the Patient Experience?

How Schedulers Can Help Reassure Patients Who Are Uncertain About Surgery

How To Implement Digital Patient Engagement Tools

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