Testimonials

Testimonials

Click to read testimonials from our customers:

ORTHOMD      University Orthopaedics Associates  

 

Solinsky Eye      NY Orthopedics         

 

CJSSM       Dakota Eye

 

SomersOrtho         Gerald H. Pitman M.D.

 

Northeast Orthopaedics      Fromer Eye Centers

            

 Image      Eye Care Associates

 

Image    Pediatric MD

 

Image     POC 

SomersOrtho

"We schedule approximately 250 cases a month at two hospitals, for ten surgeons. Needless to say, we have a lot of paperwork, not only for the hospitals, but also for the patients.

SurgiMate automatically generates all of the necessary forms, populates them with all surgical information without errors, knows which tests to order based on the hospital formula and prints them out in groups. One packet is given to the patient with pre and post-operative instructions, and the other packet includes all necessary forms for the individual hospitals and procedures.

SurgiMate enables me to competently keep up with my work with our ever-growing practice!"

Kerry Finney,
Surgical Coordinator

 

 

 

 

Location:

Somers, NY

Office Manager:
Betty Lander 

Specialty: Orthopaedic Surgery
Hospitals: Putnam Hospital & Westchester Hospital

SurgiMate Since: 2004

 

 

 

 

Solinsky EyeCare

"Our very busy ophthalmology practice has been using SurgiMate since 2004. It is a very user-friendly system that has provided us with over 70 customized forms. We schedule nearly 1000 surgical and laser cases per year using SurgiMate. It ensures for organization, legibility, and reproducibility. It also doubles to triples the surgical coordinators productivity.

SurgiMate allows us to fax or email forms to the surgery center with the click of a button. SurgiMate customized our operative reports and referral letters, saving time and money on transcription. My staff and ASC love it! Now that we have it, we can’t imagine being without it! It is a very smart investment for your practice."

Alan E. Solinsky, MD
Surgeon

 

 

 

 

 

 

 

Location:

West Hartford, CT

Office Manager:
Carra Zukowski COA

Specialty: Ophthalmology
Hospitals: Hartford Hospital, Conneticut Childrens Medical Center, Constitution Eye Surgery Center
SurgiMate Since: 2004

 

DAKOTA.JPG

 

"SurgiMate has been extremely beneficial to all of our surgery schedulers and office staff. It enables us to schedule 200-250 surgeries per week with efficiency so that the staff at the surgical center can view, edit and print surgery forms immediately without the endless faxing and phone calls that went on before SurgiMate.

SurgiMate has eliminated repetitious entering of patient's name, surgical eye, surgical date and pre-op orders on all our forms.

The support team is amazing to work with and has been so helpful and willing to accommodate any changes we have requested.

We are so happy with SurgiMate!"

Chris Lunn,
Practice Manager

 

 

 

 

 

 

 

Location:

Bismarck, North Dakota
Surgery Manager:
Mary Radke, R.N.
Office Manager:
Chris Lunn

Specialty: Ophthalmology
Hospitals: Dakota Eye Surgery Center

SurgiMate Since: 2004 

 

 

 

 

ORTHOMD

"As a large practice with our own ASC, surgical management and compliance takes on significant priority. SurgiMate has improved our workflow and enabled us to operate more effectively."

Howard Kahn,
Chief Technology Officer

 

 

 

 

 

 

Location: 

Baltimore, MD 

Specialty: Orthopaedic Surgery
Hospitals: Greenspring Surgery Center

SurgiMate Since: 2006

 

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“SurgiMate has revolutionized our surgical practice! Filling out hundreds of forms by hand is a thing of the past! It takes my team seconds to schedule and manage everything necessary for a surgical case, saving valuable time and reducing our costs.”

Joanne Weber Adam,
Surgical Scheduling Manager

 

 

 

 

 

 

 

 

 

Location: 

New Brunswick, NJ
Office Manager:

Joanne Weber Adam

Specialty: Orthopaedic Surgery

Hospitals: Metropolitan Surgical Institute, Jersey Shore Universtiry Medical Center, Robert Wood Johnson Universtiy Hospital, Saint Peter's University Hospital, The Medical Center at Princeton, Center for Ambulatory Resources

SurgiMate Since: 2005

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"SurgiMate has increased our team’s efficiency by 50%. It has revolutionized the tedious task of preparing surgical packages and preparing surgical forms into an efficient one. SurgiMate has reduced the preparation of surgical packages to 1/3 of the original time. Making last minute changes is a breeze! SurgiMate is a surgical coordinator’s best friend."

Helene Goodgold,
EHR Coordinator

 

 

 

 

 

 

Location:

New York, NY
Office Manager:

Helene Goodgold

Specialty: Plastic Surgery

Hospitals:  Pitman Ambulatory Surgery Unit, Manhattan Eye, Ear & Throat Hospital, Tisch Hospital at New York University Medical Center

SurgiMate Since: 1999

 

 

 

 

 

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“Thanks to SurgiMate, we spend more time on patient care instead of menial tasks!”

Rhodora Silang,
Surgical Manager

 

 

 

 

Location:

New York, NY

Office Manager:
Rhodora Silang

Specialty: Pediatric Ophthalmology
Hospitals:  NYU, MEETH, NYEEI

SurgiMate Since: 1999

 

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"With SurgiMate, I have all pertinent information at my fingertips! SurgiMate is the Albert Einstein of surgical coordination!"

Carmen Carmona,
Surgical Coordinator

 

 

 

 

 

Location:

New York, NY 

Specialty: Orthopedic Surgery

Hospital: St. Vincents Hospital

SurgiMate Since: 2001

 

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"SurgiMate has radically altered my practice administration - for the better!  SurgiMate’s attention to detail and fast turn-around on modifications empowers my surgical scheduler with an instrument to streamline her work.  Most importantly, all staff members know that there is ONE LOCATION where they can access the progress of any case. In my opinion, SurgiMate is an excellent investment that paid for itself in no time."

Eric Lichtenstein, MD
Surgeon

 

 

 

 

 

 

 

Location:

Queens, NY  

Office Manager:

Laura Lichtenstein

Specialty: Pediatric Ophthalmology 

Hospital: NYEEI

SurgiMate Since: 2001

 

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"I usually book over 100 cases a month. Before SurgiMate, I always made mistakes. Now, my work is error-free with the checklists and alarms helping me.

Also, MEETH never calls to find a missing piece of information or asking what something says when they can’t read my messy handwriting.

A big thanks to the designers at SurgiMate! It has eliminated so much stress from my job!"

Gilberta Muhaj,
Office Manager and Surgical Manager

 

 

 

 

 

 

 

Location:

New York, NY
Office Manager:

Berta Mullaj

Specialty: Ophthalmology

Hospitals: MEETH & Mackool Eye

SurgiMate Since: 1999

 

 

 

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"SurgiMate enables my surgical scheduler to zip through surgical booking!"

Lawrence Jacobson, MD
Ophthalmic Surgeon

 

 

 

 

 

 

Location:

New York, NY

Specialty: Adult Ophthalmology

Hospital: NYU, MEETH & NYEEI

SurgiMate Since: 2002

 

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The Mancehster Opthalmology case study is under construction and will be posted shortly

 

 

 

 

 

 

Location:

Manchester, CT

Office Manager:

 Judy Crane

Specialty: Ophthalmology (Multi - Specialty)

Hospitals: Manchester Memorial Hospital, Rockville General Hospital

SurgiMate Since: 2005 

 

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"At NY Orthopedics, over 250 cases are scheduled per month at four facilities for six surgeons. Like many fast growing groups, NY Orthopedic's surgical support-staff were spending hundreds of wasted hours each month refilling or filing office and hospital forms. Information was not being efficiently disseminated within the surgical practice or externally to patients and hospitals. Multiple systems needed to be managed and synchronized when tracking appointments, procedures, or patient information. With even a small modification, their coordinators needed to manually reproduce every form, update schedules in multiple systems and spend immeasurable time communicating changes to surgeons, billing and pre-certification personnel.

With SurgiMate, all of NY Orthopaedic's surgical information is now centralized and can be accessed, managed and reported at the click of a button. Forms are automatically generated, schedules seamlessly synchronized, treatments easily tracked and modifications consistently managed for all surgeries past, present, pending or future. SurgiMate is the ideal solution that has been specifically built and designed to manage our surgical clinic and streamline our surgical practice. It has significantly reduced our costs and ensures that our patients receive timely information, premium service and the very best care."

Lorraine Woods,
Practice Manager

 

 

 

 

 

 

 

Location:

New York, NY

Office Manager:

Lorraine Woods

Specialty: Orthopaedic Surgery

Hospitals: Lenox Hill Hospital, MEETH, Hospital For Special Surgery

SurgiMate Since: 2007 

 

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"We have an ample amount of forms, and before SurgiMate, we were always losing paperwork and we couldn’t find certain forms when we needed them. It was very difficult to keep track of things.

Now, with SurgiMate, all of our forms are in one central location that is accessible to anyone in our practice. It’s all right there! SurgiMate is so easy to use and it has made our practice a lot more efficient. If a patient calls, or someone from one of the surgery centers calls to ask for a piece of information, all I have to do is click a button and I can pull up the file in seconds! Everything is instantaneous and so easily obtainable."

Paulette Laing,
Practice Manager

 

 

 

 

 

 

 

 

 

Location:

Hagerstown, MD

Practice Manager:

 Paulette Laing
Specialty: Orthopaedic Surgery

Hospitals: Washington County Hospital, Robinwood Surgery Center, Joint Reunion

SurgiMate Since: 2008 

 

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"SurgiMate will improve your surgical management workflow and processes."

Stephen Maddock,
Practice Manager

 

 

 

 

 

 

 

Location:

Columbia, MD

Practice Manager:

Stephen Maddock
Specialty: Orthopaedic Surgery

Hospitals:  OACM Ambulatory Surgery Center, St Agnes Hospital, Kernan Hospital, Howard County General Hospital

SurgiMate Since: 2009

 

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The Northeast Orthopaedics case study is under construction and will be posted shortly.

 

 

 

 

 

Location:

Albany, NY

Practice Manager:

Alan Okun 

Specialty: Orthopaedic Surgery  

Hospitals:  St Peters Hospital, Memorial Hospital, St Marys, Samaritan Hospital, Exec. Woods Surgery Center

SurgiMate Since: 2009

Fromer Eye Centers

“SurgiMate will make things easier for the ophthalmologists and surgical coordinators. It will undoubtedly make us more efficient.”

Ian Maltzman,
Practice Administrator

 

 

 

 

Location:

New York, NY

Practice Manager:

Ian Maltzman 

Specialty: Ophthalmology

Hospitals:  New York Eye & Ear Infirmary, Ambulatory Surgery Center of Greater NY, Westchester Eye Surgery Center

SurgiMate Since: 2009 

 

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The Robinwood Orthopaedic Specialty Center case study is under construction and will be posted shortly.

 

 

 

 

 

 

 

Location:

Hagerstown, MD

 Practice Manager:  

Elaine Harne

Specialty: Orthopaedic Surgery

Hospitals:  Washington County Hospital, Waynesboro Hospital, Martinsburg City Hospital, Robinwood Surgery Center, Diagnostic Images Services, Robinwood Orthopaedic Specialty Center

SurgiMate Since: 2009